Customer Enablement Manager
LexisNexis Risk SolutionsCardiff
Posted April 29, 2026
Full Time
About the Company
At LexisNexis Risk SolutionsĀ®, we believe in using data for good to solve problems and make a positive impact on people, industry and society. We deliver enhanced value to our customers by leveraging the power of insight through data, advanced analytics and innovative technologies to help them solve problems, make better decisions and improve operations. Our technologies, decision tools and services give our customers a clear advantage in evaluating and predicting risk, enhancing operational efficiency and protecting their consumers. Our businesses span the following sectors: Aviation | Chemicals/Energy | Corporations/Non-Profits | Financial Services | Government | Healthcare | HR | Insurance | Law Enforcement & Public Safety | Tax | Retail/Ecommerce
Job Description
LexisNexis Risk Solutions is seeking a Customer Enablement Manager to lead and scale customer enablement capabilities, ensuring customers successfully adopt and expand their use of products and services.
Requirements
- Proven experience leading customer enablement, customer success, training, or onboarding teams
- Exceptional people management skills, including coaching, performance management, and team development
- Excellent written and verbal communication skills, with the ability to influence senior stakeholders and cross-functional partners
Benefits
- Generous holiday allowance
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
