Customer Success Manager - LHH India

Lead - Customer Success serves as the strategic link between clients and delivery teams, ensuring each engagement delivers value, measurable impact, and a superior client experience.

Requirements

• 10+ years of experience in Customer Success, Client Services, or HR/Talent Consulting
• Proven track record of managing complex enterprise accounts and driving customer retention and growth
• Strong background in project management
• Exceptional communication skills
• Strong analytical and problem-solving capabilities
• Highly polished presentation skills
• Strong organizational and time-management skills
• Relationship-oriented mindset
• Proactive, solutions-focused approach

Benefits

• Growth opportunities within a human resources global leader
• Prioritization of learning and development
• Open-minded environment with opportunities for new ideas and exploration