Reach beyond with Liberty IT; own the end-to-end user experience for projects of moderate to high complexity, from discovery through delivery, and lead the design of a new generative AI experience for claims adjusters.
Requirements
- Own the end-to-end user experience for projects of moderate to high complexity
- Apply user-centered and evidence-based UX methods to create useful, intuitive, and trustworthy experiences
- Lead discovery with research: plan studies, synthesize insights, and turn findings into clear recommendations
- Design high-quality multi-step flows, wireframes, concepts, and prototypes in Figma
- Define success metrics and measure outcomes; iterate based on usage data, feedback, and business goals
- Collaborate closely with product managers, engineers, and data science partners to scope features, validate feasibility, and ship to production
- Champion accessibility and inclusive design; ensure compliance with relevant standards (e.g., WCAG)
- Apply responsible AI principles (transparency, bias mitigation, safety) and partner with data science on evaluation strategies
- Contribute to and evolve LMDS (Liberty Mutual Design System)
- Maintain strong Figma practices (libraries, components/variants, auto layout, tokens) and help improve our design delivery workflow
- Share work early and often, give and receive constructive feedback, and help raise the bar across the team
- Mentor designers and contribute to our communities of practice
Benefits
- Health insurance
- Life assurance
- Income protection
- Employee discount schemes
- Annual bonuses
- Competitive pension
- Flexible working
- Real work-life balance