Representative - Provider Solutions

Libra Solutions is seeking a Representative to join their PreCare team. The successful candidate will provide exceptional customer service to various parties within the medical and legal community, and will work autonomously in a fast-paced, high-volume environment.

Requirements

• Serve as the central contact between PreCare and assigned firms
• Gather case and underwriting information and set communication cadences tailored to each firm
• Facilitate updates on Procedure Requests and treatment during the underwriting process
• Work with firms to confirm representation and collect underwriting information for Portfolio/Buyout operations
• Collaborate with the PreCare team on efficient, firm‐specific workflows
• Partner with Revenue and Business Development to strengthen relationships and resolve communication gaps
• Focus on speeding communication so patients receive treatment quickly
• High School or GED required
• 1-3 years of personal injury experience (paralegal, medical, or insurance adjuster)
• Proficiency with Microsoft Office, especially Excel
• Self‐motivated with the ability to work independently and take initiative
• Strong organization and communication skills with a focus on efficiency, excellent customer service and interpersonal abilities, and problem‐solving with innovative thinking
• Adaptable to different firms’ needs and able to represent PreCare professionally in all external communications

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k with company match
• Paid time off