Sudėtingų situacijų vadybininkas (-ė)
Lietuvos GeležinkeliaiVilnius, Vilnius County, Lithuania
Posted April 14, 2026
27240 - 40800 EUR
Full Time
About the Company
AB “LTG Cargo” is a company that strives for high results and achieves them by following company values.
Job Description
Join AB “LTG Cargo” team as a Complex Situation Manager and contribute to high results by following company values. Responsibilities include managing complaints, decision-making, and process analysis. We offer flexible working hours, hybrid mode, free train travel, and career growth opportunities.
Requirements
- Conflict management: Ability to professionally manage conflictive situations and find constructive, mutually beneficial solutions
- Analytical skills: Ability to analyze complex situations, identify key problems, and predict preventive measures
- Professional experience: Successful experience in customer service, resolving customer complaints, and handling customer claims (advantage – in the logistics sector)
- Best practices: Knowledge of excellent customer service standards and best practices
- Document management: Experience in preparing official reports and documents, knowledge of formatting and drafting rules
- Language skills: Proficiency in the Lithuanian language (written and spoken), good English, and (or) Russian language skills
Benefits
- Flexible working hours
- Hybrid mode
- Free train travel
- Additional health insurance
- Protection against accidents
- Additional free days off
- Partner discounts in the MELP program
- Internal career growth and professional development