Patient Service Centre Assistant

LifeLabs is seeking a Patient Service Centre Assistant to provide exceptional customer experience and ensure a professional, positive and safe experience for customers visiting LifeLabs. The role involves greeting customers, collecting and data entering customer information, and preparing specimens for pickups.

Requirements

• 1-3 years in customer service
• High School diploma or equivalent
• Clear, effective communication with strong interpersonal skills
• Excellent computer skills – Word, Outlook, 60 wpm
• Accountability, initiative and a high level of ownership
• Familiarity with Medical terminology an asset
• Ability to work independently and as part of a team
• Ability to relate positively to customers
• Ability to wear PPE for extended periods of time
• Excels in attention to detail and meeting customer expectations

Benefits

• Employee Group Benefits: Competitive coverage for employees and their families
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs
• Professional development and membership reimbursement
• Access to preferred rates and discount programs
• Optional health-related benefits