Patient Service Representative

About the Company

Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region. Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service. Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family. We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients. One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more. If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!

Job Description