Director Of Customer Experience & Order-to-Cash

We are seeking a Director of Global Customer Experience & Order-to-Cash to play a pivotal leadership role in shaping and executing our customer experience and service delivery vision for our Amgen India site. This leader will be responsible for accelerating our impact on the market and driving transformational business value across customer engagement/intimacy, digital enablement, and illuminating customer experience by embedding customer insights into the business.

Requirements

• Strategic thinking and foresight
• Interpersonal, networking and influencing skills
• Problem-solving and analytical skills
• Ability to understand business objectives and align CX accordingly
• Data-driven mindset and an aptitude for technology
• Drive results through growth mindset and team empowerment
• Deliver Global Digital Support on a scale

Benefits

• competitive salary
• comprehensive benefits package
• opportunities for professional growth and development