Patient Support Specialist - Hybrid
LifelancerNew Jersey, United States
Posted 19h ago
40000 - 46000 USD
Full Time
About the Company
Lifelancer is an AI-powered talent marketplace that connects life‑science, pharmaceutical, health‑tech, and IT employers with a global pool of freelance, remote, and local experts. The platform streamlines recruitment by matching companies with over 50,000 specialists across biotech, biopharma, digital health, and related fields. In addition to talent sourcing, Lifelancer partners with leading providers to deliver end‑to‑end hiring‑compliance and payroll solutions for international engagements. By combining advanced AI matching, industry‑specific expertise, and comprehensive compliance support, Lifelancer empowers life‑science organizations to scale talent acquisition efficiently and globally.
Job Description
Patient Support Specialist - Hybrid role requires providing inbound customer support in a virtual pharmaceutical contact center environment. Work on a hybrid schedule, 2 days in our Newtown, PA office and 3 days remotely. Provide timely and accurate responses to inbound calls, emails, and other communications from customers.
Requirements
- High school diploma or equivalent
- 1-3 years’ experience in customer service, call center operations or related fields
- Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences
Benefits
- Competitive compensation package
- Health benefits to include Medical, Dental and Vision
- Company match 401k
- Flexible paid time off (PTO) and sick time