Quality Manager

The Quality Manager is responsible for reviewing and consulting on Standard Operating Procedures and associated documents. The role will process Quality Incidents, perform root cause analysis and lead sponsor and internal audits. The Quality Manager will also define, adopt and oversee quality and compliance for processes and standards that are fundamental to technology-enabled services. The role provides expertise for solution development and computerized system validation. In collaboration with business partners, the role also monitors, identifies and implements continuous process improvement across all business units.

Requirements

• Experience in quality and compliance as it pertains to technology-enabled services (preferably in the pharmaceutical/clinical research industry)
• Knowledge of elements of a Quality Management System and continuous improvement methodologies
• Excellent interpersonal, verbal and written communication skills
• Highly motivated and seeks opportunities for development