Senior Associate IS Engineer - ServiceNow IRM/TPRM will lead full-cycle implementations and enhancements across vendor risk and system risk domains. This role will design scalable, automated, and user-centric risk management workflows that support the complete vendor lifecycle — from onboarding and tiering to assessments, ongoing monitoring, and remediation.
Requirements
- Design, configure, and implement ServiceNow IRM and TPRM modules to support vendor and system risk lifecycle management
- Lead full-cycle implementation activities including requirements gathering, solution design, development, testing, and deployment
- Build and customize vendor risk workflows, system risk workflows, risk assessments and Smart Assessments, risk scoring models and tiering methodologies
- Configure questionnaires, control frameworks, policy statements, and compliance mappings
- Develop and enhance Management Workspaces, Service Portal, and UI Builder components to deliver intuitive, role-based user experiences
- Automate risk processes using Flow Designer, Business Rules, Script Includes, Client Scripts, Record Producers, UI Policies, Glide APIs
- Create dashboards, reports, and KPIs to provide visibility into vendor risk posture, control effectiveness, remediation tracking, regulatory compliance alignment
- Integrate ServiceNow IRM/TPRM with external systems where required
- Support audit readiness and regulatory compliance initiatives
- Provide platform governance and ensure adherence to ServiceNow best practices
- Mentor junior developers and contribute to platform standards and documentation