ServiceNow Developer – Service Management
LifelancerHyderabad, Telangana, India
Posted May 29, 2026
Full Time
About the Company
Amgen is an Equal Opportunity employer and a leader in the biotech industry, dedicated to improving the quality of life for people around the world.
Job Description
Join Amgen’s Mission of Serving Patients. As a ServiceNow Developer – Service Management, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Service Management (ITSM) and Integrated Risk Management (GRC/IRM) modules.
Requirements
- Provide daily administrative support for ServiceNow ITSM and GRC/IRM modules
- Fulfill service requests related to platform configuration, user management, and system access
- Respond to incidents and resolve platform issues
- Perform regular platform maintenance tasks, including patching, upgrades, and health checks
- Collaborate with internal stakeholders to ensure that the platform operates smoothly and supports business needs optimally
Benefits
- Competitive benefits
- Comprehensive Total Rewards Plans
- Collaborative culture
- Career growth and development opportunities
- Inclusive environment of diverse, ethical, committed, and highly accomplished people