Quality Assurance Manager
LIFEMOVESSanta Clara, California, United States
Posted March 15, 2026
84299 - 126448
Full Time
About the Company
LifeMoves is a leading nonprofit in San Mateo and Santa Clara Counties dedicated to ending the cycle of homelessness for families and individuals. The organization employs a comprehensive therapeutic model that pairs modern, clean housing with intensive support services designed to restore dignity and foster autonomy. By teaching clients core life‑skills and holding them accountable, LifeMoves equips residents to achieve long‑term self‑sufficiency, while its child‑focused programming provides academic, physical, and mental‑health support to break intergenerational poverty. The program’s effectiveness is evident in its record‑setting outcomes—82 % of families and 65 % of individuals who participate successfully transition to stable housing.
Job Description
LifeMoves is seeking a Quality Assurance Manager to oversee the consistency, compliance, and effectiveness of programs across the organization. The QAM will monitor service quality, evaluate program outcomes, and support teams in meeting performance goals.
Requirements
- Bachelor's Degree in a related field or an Associate's Degree with 3-5 years of experience in a related field
- Minimum of three years in a leadership role within human or social services supporting vulnerable populations
- Comfortable using technology, including phone and messaging systems, email, Microsoft and Google Suites, and databases
- Direct service experience with vulnerable populations
- Excellent communication, problem-solving, and leadership skills
Benefits
- Competitive annual base salary
- Opportunity to participate in the LifeMoves benefits package
