Customer Service - Customer Care Coordinator I
Lifeway MobilityHartford, Connecticut, United States • Akron, Ohio, United States
Posted March 31, 2026
20 - 24 USD
Full Time
About the Company
Lifeway Mobility is an accessibility solutions provider delivering a comprehensive range of stair lifts, wheelchair ramps, platform lifts, home elevators, ceiling lifts, and bath safety products across Arizona, California, and multiple U.S. regions. The company focuses on personalized assessments to match customers' mobility needs with certified, professionally installed solutions that enhance independence and safety at home or in business settings. With 4.8-star customer ratings and recognition as the National Council on Aging’s “Best Stair Lift Company,” Lifeway Mobility emphasizes expert craftsmanship, local service, and a commitment to quality that attracts top talent dedicated to improving quality of life.
Job Description
Customer Care Coordinator role involves guiding customers through the first steps of their Lifeway journey, answering calls and emails, and ensuring a smooth experience from the very first interaction.
Requirements
- 2+ years of experience in customer service, coordination, or a related role
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency with Microsoft Office and familiarity with CRM systems
- A passion for helping others and being part of meaningful, life-changing work
