Sr. Client Experience Manager

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. We are seeking a Sr. Client Experience Manager to oversee the strategy, planning, and execution of the overall client experience. This role will require excellent strategic thinking, interpersonal, technological, written, and verbal communication skills, as well as a service-oriented attitude.

Requirements

• 2+ years experience ideally in a technical sales capacity
• Bachelor’s Degree or equivalent experience
• Willingness to travel occasionally based on customer and business need
• Exceptional customer service experience
• Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems

Benefits

• We offer a dynamic corporate environment built on teamwork and personal responsibility.
• We have a true Hybrid Cloud Solution Center with premier colocation, private IaaS, and cloud platforms.
• We undergo third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3 annually.