Associate Systems Administrator

Join Lightspeed Systems as an Associate Systems Administrator and become a vital part of our dynamic Management Information Systems (MIS) team. Provide hands-on technical support to resolve issues related to operational systems, applications, corporate endpoints, and critical business systems that power our organization’s daily operations.

Requirements

• Bachelor's or technical degree in an IT/IS-related field, or equivalent work experience
• 1+ years of experience in help desk, information systems, or a similar technical role
• Working knowledge of Active Directory, Microsoft 365, Azure, Microsoft Entra ID, AWS, Windows Server, macOS, Unix, Linux, shell scripting, PowerShell, and VMware technologies
• Experience in managing network systems, including firewalls, routers, switches, and wireless access points
• Knowledgeable of domain systems management and related roles (DNS, DHCP, NPS, RADIUS, et al.)
• Experience with documentation and training of complex systems to non-technical audience
• Working knowledge of Fortinet firewalls, switches, and VPNs is desirable
• Basic understanding of network management, cloud systems management, endpoint security, patch management, and backup management
• Familiarity with ITIL Foundation concepts
• Working knowledge of AI-powered productivity and assistance tools (e.g., ChatGPT, Claude) for technical research, scripting assistance, automation support, and documentation
• Familiarity with workflow automation platforms (e.g., n8n, Zapier, Power Automate, or similar) is desirable

Benefits

• Flexible work arrangements
• Competitive salary and benefits
• Opportunities for professional growth and development
• Work-life balance
• Collaborative and dynamic work environment