Join Lightspeed Systems as an Associate Systems Administrator and become a vital part of our dynamic Management Information Systems (MIS) team. Provide hands-on technical support to resolve issues related to operational systems, applications, corporate endpoints, and critical business systems that power our organization’s daily operations.
Requirements
- Bachelor's or technical degree in an IT/IS-related field, or equivalent work experience
- 1+ years of experience in help desk, information systems, or a similar technical role
- Working knowledge of Active Directory, Microsoft 365, Azure, Microsoft Entra ID, AWS, Windows Server, macOS, Unix, Linux, shell scripting, PowerShell, and VMware technologies
- Experience in managing network systems, including firewalls, routers, switches, and wireless access points
- Knowledgeable of domain systems management and related roles (DNS, DHCP, NPS, RADIUS, et al.)
- Experience with documentation and training of complex systems to non-technical audience
- Working knowledge of Fortinet firewalls, switches, and VPNs is desirable
- Basic understanding of network management, cloud systems management, endpoint security, patch management, and backup management
- Familiarity with ITIL Foundation concepts
- Working knowledge of AI-powered productivity and assistance tools (e.g., ChatGPT, Claude) for technical research, scripting assistance, automation support, and documentation
- Familiarity with workflow automation platforms (e.g., n8n, Zapier, Power Automate, or similar) is desirable
Benefits
- Flexible work arrangements
- Competitive salary and benefits
- Opportunities for professional growth and development
- Work-life balance
- Collaborative and dynamic work environment