Mitarbeiter:in Kundenservice & Vertrieb (m/w/d) in Teilzeit
LILALUNorth Rhine-Westphalia, Germany
Posted July 18, 2025
Part Time
About the Company
LILALU is a family‑owned, mid‑size company headquartered in Aachen that designs and manufactures high‑quality plush toys and rubber ducks for a global market. With a team of 20 employees, the company places a strong emphasis on fair collaboration, customer orientation, and rigorous in‑house quality checks to ensure safe, vibrant products that bring joy to consumers. Its distinctive approach blends playful, colorful design with a commitment to ethical production practices and transparent partnerships with suppliers. Beyond commerce, LILALU actively engages in social initiatives—supporting local charities, participating in community projects in Indonesia, and contributing to educational and health infrastructure—underscoring its value‑driven corporate culture.
Job Description
Join the LILALU team as a part-time customer service and sales employee to help shape the company's growing structures. The ideal candidate is enthusiastic about our products, has strong communication skills, and a strong work ethic. Benefits include a motivated team, personalized onboarding, and performance-based remuneration.
Requirements
- Handling customer inquiries independently
- Receiving and processing orders
- Supporting customers throughout the sales process
- Creating order confirmations, invoices, and shipping documents
- Participating in sales strategy development and implementation
- Close coordination with logistics, product development, and marketing departments
- Supporting trade fair preparation and follow-up
Benefits
- Personalized onboarding
- Motivated team with flat hierarchies and open feedback culture
- Growing company with established market presence
- Various development and design opportunities
- Performance-based remuneration with success-dependent components
