Product Support Representative - Bilingual

MacDon is seeking a Bilingual Product Support Representative to provide after-sales support for their MacDon products. This role involves investigating product issues, addressing customer concerns, and providing training to dealers and technicians. The role requires strong communication and troubleshooting skills and a commitment to teamwork and continuous learning.

Requirements

• Fluent in English and French, both written and verbal
• Self-starter with independent and collaborative work ability
• Strong background in mechanical, hydraulic and electrical system diagnostics and repair
• Understanding of agricultural equipment and its operation
• Excellent communication and interpersonal skills
• Computer skills: Microsoft Office, Word, Excel, Outlook, PowerPoint

Benefits

• Competitive Compensation
• Health & Wellness
• Retirement Savings
• Career advancement opportunities
• Mentorship Programs
• Tuition Reimbursement
• Employee Wellness Programs