Technology Training Consultant

The Technology Training Consultant supports the firm's adoption of modern technologies, including Generative AI, to improve efficiency, creativity, and responsibility in a rapidly evolving legal landscape.

Requirements

• Design modern know-how and create high-quality content (written, video/animation and dynamic tools such as OnScreen, Articulate 360 and Camtasia).
• Deliver best-in-class, role-relevant in-person and virtual training, synchronous and asynchronous, across multiple legal and non-legal technologies.
• Curate and publish content via our platforms (LMS, intranet, ServiceNow), ensuring it is well designed, current and easy to access.
• Provide training and support to European users and assist other regions as required.
• Act as Product Training Lead for specific software products in business-as-usual and project contexts, working with Product Owners to ensure accurate, strategic messaging and well-maintained materials.
• Work with stakeholders and customers across European offices to respond to how users interact with software, identify needs, create targeted materials and improve the user experience.
• Partner with regional local trainers to operationalise global strategies, analyse regional needs and support skills development to deliver required technology training.
• Embed Generative AI tools and capabilities into technology training, ensuring safe, responsible and effective use in legal and business workflows.
• Translate Generative AI use cases into role-specific, scenario-based learning for lawyers, secretaries and business teams.
• Explore emerging Generative AI capabilities and assess their impact on productivity, quality and ways of working.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan