IT Administrator
Liquid ThoughtCape Town, Western Cape, South Africa
Posted January 12, 2026
Full Time
About the Company
Liquid Thought is a strategy‑led digital innovation agency that partners with leading brands to accelerate growth in the digital economy. The firm specializes in customer experience, digital strategy, experience design (UX/CX), and technology delivery, offering a full spectrum of services from mobile app development and e‑commerce systems to bespoke web solutions and data‑driven intelligence. By blending creative, engineering, and strategic expertise, Liquid Thought delivers tailored solutions that help clients build online businesses, launch new products, re‑platform technology, and re‑imagine their digital presence. Their collaborative, results‑oriented culture positions them as a trusted digital enabler for companies looking to stay ahead in a rapidly evolving marketplace.
Job Description
Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. We are seeking a proactive and technically skilled IT Administrator who will take ownership of all local IT infrastructure, networking, and system support.
Requirements
- Deploy, configure, and maintain office network equipment (switches, routers, firewalls, cabling, Wi-Fi, and printers).
- Provide second-line support for hardware, software, and connectivity issues.
- Manage system backups, antivirus, endpoint protection, and patch management.
- Implement and enforce IT security protocols (access controls, password policies, compliance with POPIA/FICA).
- Ensure disaster recovery readiness and participate in business continuity planning.
- Liaise with external vendors for advanced support, licensing, and procurement.
- Evaluate and implement new IT solutions to improve efficiency and security.
- Provide escalated support to internal staff and resolve complex IT issues.
- Assist with integration of IT systems with CRM and business tools.
- Develop internal documentation for IT procedures and provide basic training to staff.
- Support reporting and data analysis tools (Excel, Power BI, SQL exposure advantageous).
Benefits
- Competitive salary
- Professional development opportunities
- Fast-paced and collaborative working environment
- Opportunity to drive IT improvements and innovation
