Claims Oversight Manager

As a Claims Oversight Manager, you will support existing Managing Agents and New Entrants to elevate Claims' status in the Lloyd’s market by ensuring alignment with Lloyd’s Claims Principles and driving claims' contribution to overall performance. You will work with the wider Lloyd’s team to ensure managing agents provide a claims service that meets Lloyd’s expectations, supports syndicate performance, and supports a culture of continuous claims improvement.

Requirements

• Making considered and risk-based decisions, ensuring that the right outcomes are achieved through effective oversight and collaboration with the wider Lloyd’s team.
• Monitor MAs' adherence to the Lloyd’s Claims Principles, promoting a ‘best in class’ approach to Claims management, identifying and addressing potential claims performance risks, proactively intervening and escalating issues
• Develop and maintain effective working relationships with senior management at managing agents, the Corporation, and other key stakeholders

Benefits

• Generous pension
• Healthcare
• Wellbeing
• Financial support for training, education & development
• Benefit allowance
• Employee recognition scheme
• Various employee discount schemes