Mortgage Servicing Specialist
LMCUGrand Rapids, Michigan, United States
Posted April 29, 2026
Full Time
About the Company
Lake Michigan Credit Union is a people-first employer that puts the needs of its employees and members first.
Job Description
LMCU is looking for a Mortgage Servicing Contact Center Specialist to answer phone inquiries and provide excellent customer service.
Requirements
- 1-2 years combined experience in Customer Service, Banking and/or Mortgage
- High School Diploma or GED required, some higher education preferred
- Excellent written and verbal communication skills
- Mortgage Servicing System (MSP Black Knight), Core Banking System, Microsoft Office
- Customer Service skills, Analytical problem solving skills, ability to work independently or as part of a team, self-motivated, effective time management, high levels of personal organization
Benefits
- weekly pay
- retirement savings options
- comprehensive health coverage including medical (with prescription), dental, vision, HSA match
- paid parental leave
- tuition reimbursement