Retail Support Specialist
L’OCCITANE GroupNew York, New York, United States
Posted April 16, 2026
60000 - 65000 USD
Full Time
About the Company
L'Occitane en Provence is a company that values diversity, inclusivity, and sustainability.
Job Description
Retail Support Specialist is responsible for communication to and from L’Occitane’s retail stores, operational training, and process improvements. The role involves answering inquiries from stores, maintaining stock levels, and reporting on adjustments and stock reconciliations.
Requirements
- Bachelor’s degree
- 3-5 years of experience in Customer Service or Supply Chain, ideally in a retail business
- Customer service oriented
- Excellent communication and people skills
- Ability to function in fast-paced environment
- Strong organizational/multi-tasking/prioritization abilities
- Collaborative skills in solving issues with other departments
- Detail Oriented
- Ability to analyze numbers and draw reasonable conclusions
- Computer skills in applications such as MS Excel, Word, and PowerPoint
- Knowledge of SAP a plus
- Fluent in English
Benefits
- Competitive compensation package
- Comprehensive benefits package
- Equal opportunities employer
- Diverse and inclusive workplace and organizational culture
