Customer Success Engineer
Logz.ioTel-Aviv, Tel-Aviv District, Israel
Posted April 14, 2026
Full Time
About the Company
Logz.io is a cloud-native observability platform that offers comprehensive log analytics, DevOps tools, and security monitoring. By integrating open-source capabilities across logs, metrics, traces, and SIEM, Logz.io transforms complex monitoring tasks into efficient, high-value solutions for businesses. The company's distinctive approach enables better business outcomes through cost-effective observability.
Job Description
The Customer Success Engineer is a key member of the sales organization, aligning our observability and agentic AI technologies with the needs of our customers.
Requirements
- 3+ years of experience as a customer success engineer, technical account manager, or solution engineer
- Vast domain experience in any of the following areas: SaaS, cloud solutions, observability solutions, and data architecture
- Excellent customer-facing skills: training, coaching, discussion management, conflict resolution, and the ability to creatively explain and present complex concepts in an easy-to-understand manner
- Strong written and verbal professional communication skills in English
- Positive, self-starter attitude, with drive and passion to go the extra mile and exceed expectations
- BA/BSc degree in software engineering, computer science, or equivalent experience
Benefits
- Health insurance
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
