Player Experience Specialist (Days)

We're looking for a Player Experience Specialist to support our players and ensure they get the experience they deserve. The role involves handling live player interactions, customer service, and monitoring player activity. The ideal candidate will have previous experience in the gaming industry and excellent customer service skills.

Requirements

• Supporting players through live interactions and resolving issues
• Providing excellent customer service and handling sensitive contacts
• Monitoring player activity and enforcing safer gambling practices
• KYC and verification of customer documents
• Payment processing
• Player affordability awareness

Benefits

• Private Medical Cover
• Birthday Day
• Thank Holidays
• Pay It Forward Day
• Death in Service Cover
• Pension
• Fresh Fruit & Pizza Fridays
• Gym Membership Discount