Senior Business Analyst (Product Implementation Specialist)
Loyalty JuggernautHyderabad, Telangana, India
Posted March 3, 2026
Full Time
About the Company
Loyalty Juggernaut, Inc. (LJI) is a Silicon Valley‑based enterprise that delivers next‑generation loyalty and customer engagement solutions. Their flagship platform, GRAVTY®, is a digital‑transformation engine built on serverless computing, microservices, AI/ML, and big‑data analytics, designed to overcome the constraints of legacy loyalty systems. GRAVTY® powers ecosystem‑centric loyalty programs for global brands across airlines, hospitality, retail, food & beverage, financial services, telecom, and diversified multi‑brand groups. By combining cutting‑edge technology with a focus on holistic customer experience, LJI enables brands to meet the evolving expectations of the digital customer. The company’s portfolio of award‑winning programs and its reputation for technical innovation set it apart in the loyalty industry.
Job Description
We are seeking an experienced Senior Business Analyst (Implementation Specialist) to drive end-to-end delivery of GRAVTY(R) implementations for our enterprise clients.
Requirements
- Minimum 2-5 years of relevant work experience
- Bachelor's degree in Engineering (CS/IT stream) or MBA
- Strong problem framing ability, structured thinking, and stakeholder management excellence
- Data-driven mindset, detail-oriented, and technical awareness
- Documentation discipline and curiosity & learning agility
- Outcome ownership
Benefits
- Opportunity to work with a leading global brand in the loyalty and customer engagement space
- Collaborative and fast-paced SaaS product environment
- Competitive salary and benefits package
