The Assistant Director for Orientation & Academic Engagement plays a key supporting role within Enrollment Management by advancing institutional goals related to new student yield, enrollment conversion, student retention, and academic engagement.
Requirements
- Recruit, interview, train, supervise, and evaluate student staff and orientation leaders
- Develop and deploy a comprehensive, engaging student staff training program
- Manage student staff scheduling to strategically manage student talent and maximize campus impact
- Ensure staff are well-trained in institutional messaging, customer service, and FERPA-compliant practices
- Assist in the planning and execution of orientation and academic engagement programs
- Support operations and planning for large-scale orientation programming
- Manage new student enrollment communication and processes
- Collaborate closely with Admissions and Enrollment Management to support recruitment-to-matriculation strategies
- Support targeted outreach to deposited students to encourage engagement and reduce melt
- Serve as a subject-matter expert on new student registration systems and enrollment timelines
- Develop content that drives student action and engagement with university enrollment and matriculation tasks
- Support segmented and targeted communication strategies based on student status, demographics, and engagement levels
- Maintain accurate and accessible web and digital content related to onboarding and orientation programs
- Partner with Academic Advisors, the Office of the Registrar, and Student Affairs to support early institutional connections and academic preparedness
- Identify early indicators of risk (e.g., non-registration) and coordinate interventions
- Support retention-focused initiatives that connect enrollment processes to long-term student success
- Collect and analyze data related to yield, registration completion, program participation, and retention
- Coordinate and conduct focus groups on a regular basis
- Prepare dashboards and reports for Enrollment Management leadership
- Use assessment results to recommend operational and strategic improvements
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
