Technical Support Specialist - Tier 4 Engine

Requirements

5+ years diesel technical experience as a Diesel Technician with mechanical, electrical, and hydraulic systems
Experience with basic computer functions; Experience using LS Diagnostic Tool (EVCI) or other computer based diagnostic repair tools
Advanced level experience communicating effectively verbally and in writing for case documentation and communicating to all necessary parties
Demonstrated experience solving problems effectively with best possible outcome for all involved
Demonstrated experience working with customers and customer service experience verbally over the phone, and in writing
Experience using financial principles to improve Service processes and performance
Experience analyzing and interpreting data and reports
Basic computer skills and the ability to use Microsoft Office software

Benefits

Competitive Base Pay and Bonus Pay
Health Insurance coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor
After 90-days Company paid
Short-term Disability
Long Term Disability
Basic Life Insurance
After 90-days Optional Coverage
Dental
Vision
Accident Insurance
Optional Life Insurance
Cancer Insurance
Paid Vacation and Personal Days
9 Paid Holidays
401k with Company match after 1 year

Technical Support Specialist - Tier 4 Engine

5+ years diesel technical experience as a Diesel Technician with mechanical, electrical, and hydraulic systems
Experience with basic computer functions; Experience using LS Diagnostic Tool (EVCI) or other computer based diagnostic repair tools
Advanced level experience communicating effectively verbally and in writing for case documentation and communicating to all necessary parties
Demonstrated experience solving problems effectively with best possible outcome for all involved
Demonstrated experience working with customers and customer service experience verbally over the phone, and in writing
Experience using financial principles to improve Service processes and performance
Experience analyzing and interpreting data and reports
Basic computer skills and the ability to use Microsoft Office software

Competitive Base Pay and Bonus Pay
Health Insurance coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor
After 90-days Company paid
Short-term Disability
Long Term Disability
Basic Life Insurance
After 90-days Optional Coverage
Dental
Vision
Accident Insurance
Optional Life Insurance
Cancer Insurance
Paid Vacation and Personal Days
9 Paid Holidays
401k with Company match after 1 year