Credit Controller - French Speaker

Role Overview

The Credit Controller role is a client-facing position that involves handling collections activities of large commercial accounts with outstanding invoices. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.

What You Will Do

Initiate contact with customers to collect cash on unpaid invoices, build trust and confidence with customers, meet key performance targets, and ensure adherence to the business engagement model.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, be highly motivated, and have proven customer service experience. Fluency in French and English is a must.

Requirements

• Excellent ability to speak and write in English
• Highly motivated, task oriented and able to work independently in a fast-paced environment
• Proven customer service experience, ideally working with large international clients
• Demonstrated success handling accounts receivable and resolving billing issues
• Ability to work under pressure and driven to achieve targets
• Excellent interpersonal skills with high attention to detail and proven track record to set and handle multiple priorities
• Ability to drive performance and ensure results delivery
• Knowledge of Microsoft Office with strong skills in excel
• 2-4 years of experience in accounts receivable or related field
• Bachelor’s degree or equivalent experience in finance, accounting or related field
• Financial services proven experience desired

Benefits

• Wellbeing: monthly wellness allowance and employee assistance program
• Healthcare: private medical care with Medicover, premium package fully covered by employer
• Lunch card: meal allowance loaded via personal Lunch Card with a max monthly cap of 450 PLN gross
• Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
• Recognition: promoting appreciation culture through global Reward and Recognition platform
• Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
• Development: e-learning platform, a range of workshops and international projects
• Onboarding: structured training and buddy support
• Information: access to real-time economic data through our flagship products Eikon and Workspace
• Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
• Charity: 2 additional days off for voluntary jobs
• Office: brand new, outstanding office located in 3T Park, Kazimierza Gorskiego Street in Gdynia
• Activities: sport teams, contests and social events to join