Membership Concierge II

As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. You will be responsible for building relationships with members and guests, maintaining updated knowledge of club programming and events, and assisting with account maintenance and member retention interactions.

Requirements

• Skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication
• Comfortable working in a fast-paced environment
• Ability to stand for 4 hours at a time
• Friendly and outgoing demeanor
• Effective communication skills

Benefits

• Fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match
• Training and professional development
• Paid sick leave
• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off
• Deferred compensation plan