The NetSuite Support Analyst is responsible for day-to-day administration, maintenance, and optimization of the NetSuite ERP platform.
Requirements
- Set up, deactivate, and manage users, roles, and permissions within NetSuite, ensuring compliance with access controls and audit requirements.
- Monitor and maintain data quality, including customer and vendor data cleansing, de-duplication, and record accuracy.
- Provide timely support to resolve system issues, incidents, and errors.
- Support the creation and maintenance of saved searches, dashboards, and custom reports.
- Provide support for third-party applications and integrations connected to NetSuite.
- Assist users with system guidance, training, and best practice recommendations.
- Document processes, procedures, configurations, and best practices to support knowledge sharing.
- Assist with system testing, enhancements, upgrades, and user acceptance testing (UAT).
Benefits
- 401k Matching
- Generous Paid Time Off
- Tuition Reimbursement