Service Advisor - Goose Island
Lucid MotorsChicago, Illinois, United States
Posted December 10, 2025
52000 - 70000 USD year
Full Time
About the Company
Lucid Motors is proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Job Description
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment.
Requirements
- 2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role
- Excellent interpersonal skills with a compassionate and patient demeanor
- Problem-solving and creative thinking skills
- Ability to articulate and document details to ensure smooth workflow
- Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
- Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
- Valid driver’s license with no suspensions within the past year
- Willingness to complete Lucid provided CPR training post hire
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Vacation
- 401k