Customer Solutions Program Manager

Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and engineering challenges.

Requirements

• Manage end-to-end program delivery for customer solutions that can involve hardware, software application development, and integrations
• Collaborate with customers to define scope, requirements, and priorities, with a lens of driving value for their business
• Collaborate with product and engineering teams to define requirements and execute on them
• Own scope and timelines for individual projects and broader programs by developing project plans, identifying and mitigating risks, and communicating early and often
• Manage change internally and externally with customers, providing structure with Change Orders, and enforcing expectations
• Drive process improvement by documenting lessons learned, establishing best practices, and developing scalable frameworks

Benefits

• Health & wellness stipend
• 401k
• Parental leave
• Flexible PTO
• Commuter benefits
• Company wide events