Associate Asset Management - Client Services

The Associate Asset Management - Client Services position provides outstanding service to internal and external clients, manages and administers the complex loan servicing portfolio, and aids in the execution of core functions. The role also provides leadership and direction to junior team members and requires a high level of knowledge of servicing related inquires.

Requirements

• An Associate or Bachelor's Degree preferred
• 3-4 years' experience in commercial loan servicing a plus
• Previous experience with the McCracken Strategy system a plus
• Proficient in MS Office, with working knowledge of CRM platforms
• Excellent communication skills with background in customer service
• Detailed oriented and independent worker with strong project management skills and ability to adjust to ever changing environment
• Proactive attitude and willingness to take initiative to seek out additional tasks and responsibilities
• Ability to work well under pressure, adjust to varied workloads and multitask
• Demonstrated ability in handling access to sensitive and confidential information
• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation)

Benefits

• Quality, competitive benefits package
• Competitive vacation policy
• Floating personal holidays
• Extensive leave options
• Annual observed holidays
• Infertility coverage
• Adoption support
• Child and elder care
• Fully paid maternity
• Generous parental leave benefits
• Hybrid working model with a 3 day in-office minimum requirement