This position will be a driving force on our Sales Team, responsible for establishing strong relationships to win new business in the territory and provide exceptional service to our existing customers.
Requirements
- Visit prospective customers, create a customer relationship, and identify customer needs.
- Identify new opportunities to network with new customers to increase current market share.
- Maintain contact with existing customers to increase timely awareness of opportunities that present themselves based upon knowledge of the customer’s business needs.
- Provide sales/service and support of all jobs and customers.
- Promote and maintain strong communication and productive relationships with the Sales Team, Management, and Field personnel.
- Maintain detailed call reports.
- Keep personnel informed on any special requirements for jobs and/or customers.
- Assist with site inspections and assessment of hoisting requirements.
- Demonstrate a complete knowledge of the Company’s products and services offered.
- Keep informed on the products and services offered by the Company’s competitors.
- Proactively seek out information to increase your knowledge of new equipment and services that are of interest to customers.
- Provide and maintain accurate quotations to customers and dispatch department.
- Assist with timely resolution of customer disputes.
- Provide assistance when requested by credit department on customer account collection.
- Provide timely information for potential invoice credits to customers.
- Prepare accurate, complete, and timely expense reports.
- Maintain constant communication with Dispatch and advise on all field issues.
- Visit job sites to evaluate capabilities and safety performance of field personnel.
- Maintain job lists/schedules and ensure coverage of the job site.
- Advise Corporate Management on equipment needs.
- Take a proactive approach to ensure productivity and customer service.
- Assist with mentoring and training of field personnel.
- Identify and locate any special rigging needs for project completion.
- Availability on weekends and nights (if schedule dictates).
- Provide technical support to sales staff:
- Any quotes require cranes to utilize 90% or greater capacity.
- Lifts requiring multiple cranes.
- Quotes include crane attachments such as luffing jibs, heavy lift attachments, clam shell work, or anything out of the ordinary.
- 3D Lift Plans and Critical Lift Forms.
- Other duties as assigned
- SAFETY:
- Provide a safe work environment for all employees involved in daily operations.
- Play an active role in building safety into our Company’s culture.
- Provide visible leadership and continuous commitment to safety.
- Make safety every employee’s responsibility at all levels and improve employee safety awareness.
- Ensure employees follow safety policies and procedures and practice safe work habits.
- Participate in finding solutions for safety and health problems.
- Be proactive to prevent occupationally induced injuries and illnesses.
- Ensure the training of all new and current personnel on safety policies and procedures.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off
- Life Insurance
