The Operations Manager - Employee Benefits role at M3 is responsible for leading and developing a dynamic team of Client Service professionals, driving operational excellence, and providing exceptional service delivery.
Requirements
- Bachelor's degree in business from a four-year college or university, or equivalent combination of education and experience.
- Minimum of 5 years related management, supervisory and employee benefits insurance industry experience is preferred.
- Valid Driver's License and State specific Insurance License required.
- Demonstrated management experience in financial acumen, coaching/consulting, conflict resolution, and talent management.
- Exceptional written and verbal communication skills with excellent analytical abilities.
- Demonstrated proficiency in Microsoft Windows based software applications, including Word, Excel and PowerPoint.
- Strong strategic leadership skills with ability to communicate M3's vision and mission clearly to all employees.
- Results-oriented mindset with excellent organization and planning capabilities.
Benefits
- Flexible time-off
- Paid parental leave
- Employee appreciation events
- Volunteering opportunities
- Profit-sharing program