Claims Specialist

Resolving warranty claims and return requests as a Claims Specialist at Maddox, a leading provider of electrical transformers. The role involves clear communication with customers, investigating claims, and coordinating with business functions to achieve timely resolutions. The ideal candidate has problem-solving skills, adaptability, and strong written communication.

Requirements

• 2+ years of experience in a public/customer facing role
• Prior relevant experience is required
• Proficient with basic computer software (G-Suite, Email, CRM's, ERP's, etc.)
• Strong written/email communication skills
• At least 45 WPM typing speed

Benefits

• 3 Weeks Paid Time Off (PTO)
• Health & Wellness
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages
• Paid holidays
• Marriage and family gifts to celebrate significant life events
• Other reimbursements and voluntary benefits and coverages