Ecommerce Operations Associate

We're looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes.

Requirements

• Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports
• Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
• Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)
• Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases
• Launch readiness + content coordination: own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch
• Reporting + merchandising support (GA4-informed): run daily/weekly reports for the ecommerce lead: best sellers, low stock, size sell-through, inventory risk, new arrivals performance, category/collection summaries
• Automation hygiene (Flow + MESA): understand key Shopify Flow and MESA automations and the required tags/metafields that power them, QA that new products/tags/metafields align with automation rules; help troubleshoot exceptions

Benefits

• 15 days PTO, and 9 days sick pay annually
• Paid holidays
• Health, dental, and vision insurance with 75% premium coverage by Madhappy
• Retirement plans available
• $600 quarterly health stipends
• Employee discount and early access to products