Customer RevOps Manager
MagnifySeattle, Washington, United States
Posted September 19, 2025
120000 - 150000 USD year
Full Time
About the Company
Magnify is a post-sales automation platform that uses machine learning to optimize customer interactions during software onboarding and usage. By automating touchpoints, Magnify simplifies work for Customer Success and Product teams, integrating seamlessly with existing systems through a no-code interface.
Job Description
Magnify.io is an AI-powered post-sales customer-success orchestration platform helping software companies grow. This role is for a Customer RevOps Manager, responsible for end-to-end onboarding, revenue-operations alignment, system configuration, and troubleshooting. The role requires a deep understanding of SaaS metrics, customer success, and tech integrations.
Requirements
- Strong understanding of SaaS revenue operations (pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic)
- Comfortable with SQL syntax, API concepts, and troubleshooting integrations
- Professional presence and strong communication skills
- Ability to build trust and engage stakeholders across Sales, CS, Data Science, and Engineering
- Experience administering or configuring CRM and data systems (Salesforce, HubSpot, NetSuite, Gainsight)
- Familiarity with APIs and OAuth/token-based authentication
Benefits
- Full benefits package
- Stock-option grant
