We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves to serve as Front Desk Host at Innovation Hotel in Naples, FL.
Requirements
- Provide exceptional customer service and share hotel knowledge
- Know all hotel functions and showcase the hotel's unique story
- Process mobile arrivals and execute flawless service
- Engage and navigate high tech amenities
- Collect and verify methods of payment and produce room keys
- Serve as a concierge and provide local information
- Assist with guest luggage and receive, store, and deliver luggage and mail
- Respond to guest inquiries
- Follow scheduled shifts and follow break and lunch requirements
Benefits
- Medical, Dental, & Vision
- HSA & Flexible Spending Account Options
- Basic Life & Disability Plan Options
- 401K Retirement Plan
- Paid Time Off
- Holiday Pay
- Career Training & Development Opportunities
- Tuition Reimbursement
- Bereavement Leave
- Employee Assistant Program (EAP)
- Jury Duty (May vary by state)
- Employee Discounts
- Employee Referral Bonus
- Free meal for all full-service hotel employees