Front Desk Agent - Innovation Hotel

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves to serve as Front Desk Host at Innovation Hotel in Naples, FL.

Requirements

• Provide exceptional customer service and share hotel knowledge
• Know all hotel functions and showcase the hotel's unique story
• Process mobile arrivals and execute flawless service
• Engage and navigate high tech amenities
• Collect and verify methods of payment and produce room keys
• Serve as a concierge and provide local information
• Assist with guest luggage and receive, store, and deliver luggage and mail
• Respond to guest inquiries
• Follow scheduled shifts and follow break and lunch requirements

Benefits

• Medical, Dental, & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Holiday Pay
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Free meal for all full-service hotel employees