Desktop Support Technician I
MakparBoston, Massachusetts, United States • Denver, Colorado, United States
Posted April 15, 2026
Part Time
About the Company
Makpar Corporation is a comprehensive professional and technical solutions provider for the Federal government.
Job Description
Makpar Corporation seeks a part-time Desktop Support Technician I to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset.
Requirements
- Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience)
- 6 months to 1 year of desktop support or IT helpdesk experience
- Proficiency in Windows and macOS environments
- Knowledge of Active Directory, Office 365, and basic networking concepts
- Familiarity with imaging tools and remote support software
- Familiarity with ticketing systems such as ServiceNow and Remedy
- Strong communication, customer service, and problem-solving abilities
- Ability to obtain and maintain a Public Trust clearance
- Adherence to DOL and federal IT security standards
Benefits
- Great benefits package
- Excellent training and career development opportunities
- Flexible work schedules
- Generous compensation package
