Guest Experience Specialist, The Westin Monache
Mammoth MountainCalifornia, United States
Posted April 7, 2026
43000 - 50000 USD
Full Time
About the Company
We are a leading hospitality company with a focus on creating memorable experiences for our guests.
Job Description
The Westin Experience Specialist serves as an on-property point of contact for loyal guests, creating emotional connections and delivering personalized service. This role enables guests to maintain their wellness routine while traveling and requires strong interpersonal and problem-solving skills.
Requirements
- High School or equivalent education required
- Hospitality experience preferred but not essential
- Strong interpersonal and problem-solving skills
- Ability to communicate via phone, email, text, instant message, and fax
- Strong computer skills including Microsoft Office, Word, Excel
Benefits
- Free season pass to all Alterra resorts
- Ski passes for dependents
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates and family discounts on Marriott hotels worldwide
