Serviceberater (m/w/d) am Standort Hannover-Langenhagen

We are looking for a Service Representative to join our team at Hannover-Langenhagen. The ideal candidate will have experience as a vehicle mechatronics technician and good IT skills. The role involves repair order intake, customer service, and workshop management.

Requirements

• Successful completion of a vocational training as a vehicle mechatronics technician (m/w/d), preferably in the commercial vehicle sector
• Qualification as a workshop manager or certified service representative
• Desirable: initial relevant work experience in service representation
• Good IT skills (MS Office, SAP, ESA)
• Independent, engaged, and customer-oriented working style
• Outstanding customer and service orientation
• Decision-making ability and flexibility
• Possession of a Class CE driving license (an advantage)
• High willingness to work and teamwork

Benefits

• Attractive remuneration package in accordance with the German Motor Vehicle Industry Collective Bargaining Agreement
• Surcharges (efficiency bonuses, etc.)
• Vacation and Christmas pay
• Occupational pension provision
• Capital-forming benefits
• Assembly bonuses
• Company car leasing offers (e.g., VW, Audi)
• Financial support for acquiring a Class C/CE driving license