Customer Support Executive (Spanish & English Speaking) - REMOTE

Manatal is a fast-growing HRTech software service company based in Bangkok, Thailand. We're looking for a Customer Support Executive to join our team and provide quality service support to our clients.

Requirements

• 2+ years of related Customer Support experience
• Spanish Speaking - Must
• Excellent written and verbal English communication skills
• Understanding of common operating systems (Windows, MacOS) and Software applications
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar
• Proven leadership skills in both independent and team environments
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence
• Demonstrated success in a B2B sales environment
• A degree in Computer Science, Information Technology, or a related field is a plus

Benefits

• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work from anywhere per year
• Regular fun team-building activities
• Company trip