Customer Success & Operations Manager - Pet care
ManifestUnited States
Posted November 11, 2025
Full Time
About the Company
The Dog Gurus is transforming the pet resort industry by empowering owners with the tools, community, and expertise they need to build thriving businesses.
Job Description
We're building a community of passionate pet resort entrepreneurs who are ready to grow their revenue, streamline their operations, and elevate their guest experiences. As our Customer Success & Operations Manager, you'll be the trusted partner that helps our pet resort owner members get the most out of their Dog Gurus experience.
Requirements
- 2-3 years of experience in operations (boarding, daycare, grooming, training facilities)
- 2-3 years in customer success or support roles, ideally with small businesses
- Experience in the pet care industry
- Background in hospitality or service-based small businesses
- Familiarity with AI tools and platforms
Benefits
- Flexible PTO
- Remote-first culture
- Ground-floor opportunity
- Collaborative team culture