Reservations Agent - German Speaking
Manpower MaltaMalta
Posted January 6, 2026
Full Time
About the Company
Manpower Malta is the Maltese arm of the global staffing and workforce solutions leader, ManpowerGroup. The company specializes in temporary and permanent recruitment, talent acquisition, and HR consulting across a broad spectrum of industries, from finance and IT to manufacturing and logistics. Leveraging the global network’s best practices while tailoring solutions to local market dynamics, Manpower Malta delivers data‑driven placement, workforce analytics, and upskilling programs that help businesses adapt to rapid digital change. Its commitment to diversity, inclusion, and sustainability sets it apart, positioning the firm as a trusted partner for both employers and job seekers in Malta’s evolving economy.
Job Description
Manpower is recruiting on behalf of a fast-growing hospitality group for a hands-on Reservations Agent with a guest-first mindset. The company operates hotels and workspaces across some of Europe's most exciting locations, guided by a Lean Luxury philosophy that blends contemporary design with affordability.
Requirements
- Carry out daily arrival and departure checks across multiple properties.
- Advise international guests via email and phone, ensuring a smooth and meaningful guest experience.
- Maintain and update the PMS and other hotel systems, managing guest and customer data accurately.
- Verify existing reservations and monitor incoming payments.
- Compile monthly overnight stay statistics and assist with commission handling.
- Collaborate with internal teams to ensure operational efficiency and service excellence.
