Service Advisor
MarineMaxQuincy, Massachusetts, United States
Posted March 26, 2026
Full Time
About the Company
MarineMax is the world’s largest lifestyle retailer of recreational boats and yachts, operating more than 120 locations worldwide—including 70 dealerships and 65 marina and storage facilities—under a vertically integrated model that spans retail, brokerage, and marina services. The company’s portfolio includes IGY Marinas, Fraser Yachts Group, Northrop & Johnson, Cruisers Yachts, and Intrepid Powerboats, offering a full spectrum of premium new and used vessels, from sport yachts to superyachts. MarineMax differentiates itself through a seamless customer experience that combines financing, insurance, and digital platforms like Boatyard and Boatzon, connecting boaters to a global network of preferred marinas, dealers, and marine professionals. In addition, MarineMax Vacations in the British Virgin Islands delivers luxury charter experiences, reinforcing the brand’s commitment to “United by Water” and a holistic boating lifestyle.
Job Description
The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers, including scheduling and distribution of work for technicians, coordinating with customers, and promoting additional labor services, parts and accessories.
Requirements
- Assist Service Manager in day-to-day operations
- Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine the time allotted for the work
- Greet customers and determine needs, providing clear and precise instructions on the work order for the technician
- Promote the sale of additional labor services, parts and accessories in a professional manner for each customer