Service Advisor

The Service Advisor provides support to the Service Manager, Service Team, and Customers, assisting with scheduling, distribution of work, and ensuring timely completion of repairs. They also greet customers, determine needs, and promote additional labor services, parts, and accessories.

Requirements

• Assist Service Manager in day-to-day operations
• Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine time allotted for work
• Coordinate with manufacturer and/or extended warranty companies
• Promote sale of additional labor services, parts, and accessories
• Schedule, coordinate and follow-up on sublet contractors
• Inspect quality of work performed
• Communicate with customer during repairs and coordinate customer pick-up
• Finalize and invoice work orders

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Holiday pay
• Life insurance