Front Desk Manager

The Front Desk Manager assists the Front Office Manager in administering front office functions and supervising staff. They direct and work with managers and employees to carry out procedures ensuring an efficient check-in and check-out process, and ensure guest and employee satisfaction and maximizes the financial performance of the department.

Requirements

• High school diploma or GED
• 2 years experience in the guest services, front desk, or related professional area
• Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required