Front Desk Manager

Front Desk Manager assists in administering front office functions, supervising staff, and ensuring guest satisfaction and financial performance. The position develops goals, prioritizes tasks, and handles complaints. It also supervises staffing levels, communicates with employees, and understands the impact of departmental operations on property financial goals.

Requirements

• High school diploma or GED
• 2 years experience in guest services, front desk, or related area
• OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2-year degree no work experience required